Noticeboard

Dear Patient

This is to let you know about the Patient Participation Group – These are the important items we have discussed: NHS Choices Website, GP Practice Survey (MORI) & Friends and Family Test.

  • Did Not Attend Surgery Appointments, we have a large number of people not attending every month.
  • Impact of the new build in Selly Oak on our Surgery.
  • Family and Friends - 2 Replies and all would extremely likely recommend the Surgery.

You can now access your medical records online. To do this we need the following:

Picture ID and a Bank Statement.

COVID-19

Please do not attend the surgery unless you have been given permission to do so. If you need to request your prescription you will able to do so through the Birmingham and Solihull Health App. We will take request over the phone where necessary. 

If you have any concerns about Covid-19 you can visit gov.uk or 111online website, alternatively you can call 111 for further assistance.   

 

 

 


Self Book  Appointments - Giving patients flexibility to choose

The practice will be launching a new self book option for patients who contact the practice.     You will continue to contact the practice as usual by completing an E-consult or calling the practice directly.   Once your request has been triaged by a member of our clinical team we will send you a link to book an appointment at a time and date to suit you.   

We recognise that it is not always possible for patients to attend the practice the same day as their request and would like time to plan for their appointments. 

The links can only be used once and will be active for 7 days.   We recommend that you book your appointment as per clinical advice detailed in your text message (1-2 days, 3-5 days or 7 days).   

If you struggle to book your appointment or need any assistance please contact the practice admin team for support. 

Self Book - What patients will see!

ECONSULT -  IT'S HERE JANUARY 2024 Please click the link below to access our new on line econsult booking form.   This is the easiest way to access appointments, suppor, clinical and non clinical advice, request medication or fit notes.  If you are unable to complete the form please contact the GP reception team who will assist you.  

Please note the form is not currently available on the NHS App.

SIGN UP FOR YOUR NHS APP 

The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by using clicking the image below

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about the NHS app by clicking the image below .

Image result for NHS App Download Icon

Helping Patients to Help Themselves

Patients are able to access a number of health care settings to treat various health conditions.    Patients are now able to access health care advice quicker and from a variety of health care professionals other than your GP.   This is a national program aimed at improving access to health care and relieving the pressure on NHS services.   By treating patient in the appropriate place at the right time ensures that patients get the help and support they need by the appropriate health care professional at the earliest opportunity.

At Selly Oak Health Centre, we will make recommendations for other health care providers to treat your conditions and this may be in a different health care setting.   In order to see the services available by NHS health care professionals, to check your symptoms or to gain self help advice please click on the image below.    It is important that we help our patients to make the right choices about their health care and how they can access services at the earliest opportunity.    

Understanding your condition 

If you have recently been diagnosed with a health care condition - you may find the below link helpful to explore what this diagnoses means, what treatment options may be available, or if you just want to gain more information about your  condition.   Understanding your health helps patients to make informed decisions about their care and to manage their conditions.  

Health A to Z - NHS (www.nhs.uk)

Understanding your medication 

Please click on the image below which will provide you with information about your medication.   

What can my local pharmacist do for me? 

Many minor conditions can now be treated by your local Pharmacist and many Pharmacists offer a variety of services such as: 

Help and advice for minor ailments, contraceptive services, healthy living advice, blood pressure checks, covid testing, and community pharmacy appointments.   To find out where you can access these services search for your local pharmacists using the link below.  

Find a pharmacy - NHS (www.nhs.uk)

NHS 111 

For help with health care needs outside of practice opening hours, please click the image below to be redirected to NHS 111.  Where you can get information about local services and support to manage your condition.

Image result for NHS 111 Logo

Vaccinations & Immunisation

Why vaccination is important and the safest way to protect yourself

Vaccines are the most effective way to prevent many infectious diseases. The link below explains how vaccines work, what they contain and the most common side effects.

Why vaccination is important and the safest way to protect yourself - NHS (www.nhs.uk)

The below link will provide you with information as to the Vaccination and immunisation schedule 

NHS vaccinations and when to have them - NHS (www.nhs.uk)

Travel Vaccinations Advice 

If you're planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world.

Vaccinations are available to protect you against infections such as Yellow Fever, Typhoid and Hepatitis A. 

In the UK, the NHS routine immunisation ( vaccination) schedule protects you against a number of diseases, but does not cover all of the infectious diseases found overseas.

To find out more information about travel vaccinations, follow the link below

Travel vaccination advice - NHS (www.nhs.uk)

NHS screening programmes 

Screening is a way of finding out if people have a higher chance of having a health problem, so that early treatment can be offered or information given to help them make informed decisions.

The link below gives an overview of screening, with links to the different types of screening offered by the NHS in England.

NHS screening - NHS (www.nhs.uk)

Covid Vaccine - are you eligble ? 

To find out if you are eligible for the covid vaccine and where you can go to get your vaccine please follow the link below

NHS England » NHS booking system to open for spring Covid-19 vaccinations

Selly Oak Health Centre, Primary Care Network ( PCN) and Integrated Care Board (ICB) 

Selly Oak Health Centre is part of The Pershore Primary Care Network.   The Pershore PCN is made up of local GP practices who work together with community, mental health, social care, pharmacy, hospitals and voluntary services in their local areas.  

Integrated Care Boards replaced clinical commissioning groups (CCG) in July 2022.   The Birmingham and Solihull ICB is part of the Birmingham and Solihull Integrated Care System.  An ICB is a statutory organisation responsible for developing a plan to meet the health care needs of the Birmingham and Solihull population.  The ICB are responsible for the NHS Budget and provision of health services in the area. 

To find out more about your local ICB follow the link below. 

Home :: NHS Birmingham and Solihull (icb.nhs.uk)

Repeat Prescriptions Online

You can use your NHS app to request repeat prescriptions.  If you need any help accessing your Online account please contact our admin team who can guide you.  

Would you like to Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Please note we will ask for Photographic ID and proof of address to help us process your registration.    Find out more

Follow the link below to avail of the online registration process

 www.patientaccess.com

WE NOW HAVE AN EMAIL ADDRESS SHOULD YOU NEED TO CONTACT RECEPTION STAFF FOR NON URGENT QUERIES - sellyoak.healthcentre@nhs.net

PRIVATE LETTERS 

If you require a private letter/report or access to health Records you will need to complete and sign the appropriate forms ( please ask at reception).   We will only accept request from the patient or on behalf of the patient with the appropriate paperwork/authority/consent from patient.   There is also a charge for any letters and we anticipate to process your request within 2-3 weeks.    

 http://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=44995

Please use the above web link for NHS Choices
 

 

 

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